Privacy Policy & Clinical Confidentiality

1. Information We Collect

We collect information solely to provide personalized, high-quality pediatric therapeutic care. This includes:

• Parent / Guardian Information: Full name, phone number, email address, residential address in Gurugram/NCR, and emergency contact details.
• Child Clinical & Developmental Profile: Child’s name, date of birth, medical history, prior diagnoses (e.g., Autism, ADHD, sensory processing challenges), pediatrician referrals, and school reports.
• Therapy Progress Data: Session observations, standardized evaluation scores, therapy notes, individualized goals, and formal developmental progress reports.
• Online Booking & Inquiry Data: Contact details submitted via our Calendly embed, WhatsApp inquiries, or online contact form.

2. Processing Children's Personal Data (DPDP Act Section 9)

In accordance with Section 9 of the Digital Personal Data Protection Act, 2023:

• All clinical, developmental, and demographic data of minors is collected strictly with verifiable parental or lawful guardian consent.
• We do not engage in behavioral tracking, profiling, or targeted advertising directed at children.
• Therapy records are never commoditized, sold, or shared with third-party commercial data brokers under any circumstances.

3. How Your Data Is Protected & Stored

We maintain rigorous technical and administrative safeguards:

• Role-Based Access Control: Only authorized therapists directly assigned to your child’s care have access to their clinical milestones and session notes.
• Data Encryption: All digital records, report transcripts, and portal communications are encrypted in transit (TLS 1.3) and at rest.
• Parent Portal Moderation: All clinical evaluation reports undergo therapist review and sign-off before being marked as published to the parent portal.

4. Your Parental Rights

As a parent or guardian, you retain full ownership and rights over your child’s data:

• Right to Access: Review all published progress reports and evaluation summaries at any time via our Parent Portal.
• Right to Correction: Request immediate corrections to any outdated personal or contact details.
• Right to Portability & Erasure: Request a complete export or permanent deletion of non-statutory records upon concluding therapy.

5. Grievance Officer & Contact

For any questions regarding this policy or our data practices, contact our clinic administration: